On Aug. 23, UK GC fined Camelot for control, governance failings.
- GC investigation into historic control and governance failings at Camelot completed.
- Launched due to identified failings regarding governance, risk, control framework.
Findings
- Dec. 21, 2016, failings identified including 5 controls-related matters serious enough to warrant financial penalty, including incomplete lotto results publication on web.
- Also incorrect prize outcomes notified on mobile checker/QR scanner, direct debit instruction failure, security measures failings, Post Office contract control failings.
- Safeguards also sought regarding key licensee subcontract (KLS) management
- A further ten licence breaches will be recorded, but did not require further action.
Action Taken
- To encourage swift action by Camelot, the investigation was initially put on hold.
- In Dec. 2016 response, Camelot carried out operational excellence program (OEP).
- Also, in Feb. 2017, GC directed Camelot conduct board effectiveness review (BER).
- Once sufficient progress was made on OEP, BER, GC progressed the investigation.
- Included other controls related failures discovered since investigation commenced.
Settlement
- Payment in lieu of £1.15mn penalty, record of licence breaches, also undertakings
regarding Post Office, KLS, Security matters, agreed publication of Camelot failings. - The penalty package will be paid by Camelot and is for the benefit of good causes.
